Experience Design, Digital Products

Being Intrepid at my first UX Job

As a UX/UI Designer at Intrepid, an Accenture Digital Studio, I had the opportunity to contribute and deliver multiple projects ranging from short-term design-sprints to long-term delivery engagements. Collaborating within cross-functional teams to create a wide range of user experiences across web, mobile, and desktop applications is my biggest learning & takeaway from this role. It was an amazing experience to work in such a supportive team and a company that places great value on design.

Select Projects Delivered at Innovation Hub, Accenture

Large Scale Financial & Insurance Corporation

13 week design & discovery engagement with an objective to deliver a new & consistent UI styleguide & component package inspired from their brand guidelines, on a short timeline of 4 weeks, followed by a reimagined product flow, wireframes & high-fidelity mockups to help agents using the web portal have a steamlined & integrated user experience.

Multinational Oil & Gas Company

Co-ran a design thinking workshop, on a tight timeline to help narrow in on a problem statement and ideate a one stop solution to streamline collaboration between leadership & supervisors. At the end of 5 days we delivered a clickable prototype to initiate early user testing for validating the proof of concept that aimed at an improved global well setup, management & alert reporting.

Global Independent Energy Corporation

A 2 week design sprint that delivered a proof of concept prototype for a new digital solution for governance and safety documentation repository. We took the current implementation and worked with domain experts to get an understanding of pain points and implementation restrictions to make sure end solution was viable and obtainable


Internal Project explored as part of the Learning Process

Austin Cap Metro - App Redesign

Designer-iOS

2 week design sprint to improve user experience with widely known Interface patterns with an aim to redefine the navigation flow between core tasks of the app. The scope also included refining visual appearance of the interface to bring it in-line with modern smartphone applications.

The Cap Metro App offers customer quick trip planning tools, online ticketing, real-time arrival information and other great features to make riding easy. Having used this app for the last 18 months, I was always left feeling like there was definitely room for improvement app’s user flow & visual treatment.

Redesign Goal

  • Improve UX with widely-known UX patterns to yield smoother navigation flow between core tasks of the app.
  • Redesign the visual appearance of the interface to bring it in-line with modern smartphone applications.

Areas of Opportunity

  • How might we help users orient themselves throughout their trip?
  • How might we make information accessible at the right time?
  • How might we make the experience delightful?

Process

  • User Stories & Product Flow
  • Sketching Wireframes
  • Applying Look & Feel
  • Exploring Micro-interactions

Key Learnings & Takeaways

  • Participate and facilitate design thinking workshops with the clients to understand product requirements & articulate user stories.
  • Contribute towards ideation process, user stories, personas, wireframes, visual mockups and high-fidelity prototypes.
  • Promote best practices in UI, UX, and interaction design
  • Work collaboratively with other designers, developers & product managers in an agile development workflow to turn designs into real products.

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